Contact Us

Contact Pawelle™

Pawelle™ is here to help with product questions, order details, shipping updates, and general store support. We keep customer communication simple, direct, and easy to follow so every request can be handled clearly.

Customer Support

For assistance with an order, product information, delivery status, or other store-related questions, please contact us using the details below.

Email: Doghausglendale@gmail.com
Phone: (818) 474-1717

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed

Most email inquiries are reviewed within one business day. Response times may vary during busy periods or holidays.

How We Can Help

Order status and tracking questions
Shipping and delivery information
Return or refund request guidance
Product details and care-related questions
Payment or checkout assistance
General store support

For Faster Assistance

If your message is related to an existing order, please include your order number and the email address used at checkout. This helps us locate your order and provide a clearer response.

Helpful Notes

Before contacting us, customers may also review our store policy pages for information about shipping, returns, refunds, privacy, and service terms.

Every message is reviewed with attention to the details provided. Pawelle™ aims to offer practical, respectful, and clear support for each customer inquiry.

Thank you for contacting Pawelle™. We appreciate the opportunity to assist you.