Terms of Service

Pawelle™ Terms of Service

These Terms of Service describe the conditions that apply when visitors browse the Pawelle™ website, review products, place orders, or contact our support team. By using this website, you agree to follow the terms outlined below.

Please read these Terms carefully before placing an order. If you do not agree with any part of these Terms, please stop using this website.

1. Store Identity

This website operates under the brand Pawelle™. The terms “we”, “our”, and “us” refer to Pawelle™ and its operating business.

Company Name: Dog Haus Grooming Boutique
Address: 452 W Colorado St, Glendale, CA 91204, United States

2. Website Use

Visitors may use this website for normal shopping, browsing, and customer service purposes. You agree not to use the website in a way that interferes with its function, security, accessibility, or the experience of other customers.

Any misuse of website features, checkout functions, forms, or store content may result in limited access or order review.

3. Customer Information

Customers are responsible for providing accurate and complete information when placing an order or contacting support. This includes contact details, shipping information, billing details, and any other information needed to process a request.

Incorrect or incomplete details may affect order processing, delivery, support review, or refund handling.

4. Product Information

Pawelle™ makes reasonable efforts to present product descriptions, images, sizes, colors, specifications, and available options clearly.

Minor differences may occur due to screen settings, lighting, photography, product updates, packaging adjustments, or normal production variations. Customers may contact us before purchasing if they need additional product information.

5. Orders and Confirmation

After placing an order, customers may receive an email confirmation. This confirmation means the order request has been received, but it does not guarantee final acceptance if an issue is identified during order review or processing.

Pawelle™ may cancel, limit, or adjust an order when necessary, including situations involving unavailable items, incorrect information, pricing errors, payment issues, or unusual order activity.

6. Pricing and Availability

Product prices, promotions, discounts, and availability may change without prior notice. We aim to keep product and pricing information accurate, but errors may occasionally occur.

If an error affects an order, we may contact the customer, correct the information, adjust the order where appropriate, or cancel the affected order. Unless otherwise stated, prices are listed in U.S. dollars.

7. Payments

Payments are handled through secure third-party payment providers. Pawelle™ does not store full payment card numbers on its website.

By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.

8. Shipping

Order preparation, delivery estimates, tracking updates, shipping fees, and address-related matters are explained in our Shipping Policy.

By placing an order, customers agree to review and follow the shipping conditions provided by the store.

9. Returns and Refunds

Return requests, refund reviews, damaged items, incorrect items, cancellation requests, and related issues are handled according to our Return & Refund Policy.

Customers should review that policy before submitting a return or refund request.

10. Website Content

All website materials, including text, images, product photos, graphics, logos, icons, page layouts, and design elements, belong to Pawelle™ or authorized content providers.

Website content may not be copied, modified, distributed, sold, or used for commercial purposes without written permission.

11. Customer Conduct

When using this website, customers agree not to:

  • Use the website for unlawful or harmful activity
  • Submit false, incomplete, or misleading information
  • Disrupt website performance, checkout flow, or security features
  • Upload or transmit harmful code, spam, or disruptive material
  • Copy or misuse website content without permission
  • Use the website in a way that affects other customers’ ability to access it

12. Third-Party Services

Our website may use third-party tools or services for payments, shipping, website operation, analytics, or other store functions.

These third-party services may follow their own terms and privacy practices. Pawelle™ is not responsible for the content, operation, availability, or policies of external websites or services.

13. Privacy

Use of this website is also subject to our Privacy Policy. That policy explains how information may be collected, used, shared, stored, and handled when customers interact with the store.

14. Website Availability

We aim to keep the website available and functioning properly. However, access may occasionally be interrupted due to maintenance, updates, technical issues, service provider interruptions, or events outside our control.

Pawelle™ is not responsible for temporary website interruptions or delays caused by circumstances beyond reasonable control.

15. Limitation of Responsibility

To the extent permitted by applicable law, Pawelle™ and its operating business are not responsible for indirect, incidental, special, or consequential losses related to website use, products, services, delivery matters, or temporary inability to access the website.

Where responsibility cannot be excluded, any liability will be limited to the amount paid for the specific order related to the claim.

16. Changes to These Terms

Pawelle™ may update these Terms from time to time. Updated Terms will be posted on this page. Continued use of the website after updates are posted means the revised Terms have been accepted.

17. Governing Terms

These Terms are intended to be interpreted according to applicable laws and general commercial practices within the United States.

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply.

18. Contact Information

For questions about these Terms of Service, please contact us:

Brand: Pawelle™
Company Name: Dog Haus Grooming Boutique
Address: 452 W Colorado St, Glendale, CA 91204, United States
Phone: (818) 474-1717
Email: Doghausglendale@gmail.com